Privacy Policy

Privacy Policy

Effective Date: February 17, 2026 Last Updated: July 9, 2026

Wine Country Landscaping — a landscaping services provider licensed and operating in Sonoma County, California. CSLB License #1101891. Phone: (707) 815-0557. Website: wcllandscaping.com.

Wine Country Landscaping ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website (wcllandscaping.com) or interact with us through our forms, communications, or services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

Information you provide directly to us:

Full name

Phone number

Email address

Property address or service location

Service or project details you submit through our forms

Communications you send us by phone, text, email, or web chat

Information collected automatically when you use our website:

IP address and general geographic location (city or region)

Device type, browser type, and operating system

Pages visited on our website and time spent

Referring website or advertisement source

Cookies and similar tracking data

Information collected through third-party advertising and analytics tools:

Interaction data used for advertising measurement and remarketing (described in Section 4 below)

We do not knowingly collect personal information from anyone under 18 years of age.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide requested information

Prepare and deliver estimates and quotes

Schedule appointments and property walk-throughs

Communicate with you about your project, service updates, and job status

Provide customer support before, during, and after service

Process payments and manage the business relationship

Send transactional SMS messages if you have opted in (see Section 3)

Send promotional SMS messages if you have separately opted in (see Section 3)

Send email communications related to your inquiry or ongoing service

Improve our website, services, and customer experience

Measure the effectiveness of our advertising and marketing

Comply with legal obligations, resolve disputes, and enforce our agreements

Protect the security and integrity of our website and business

We do not sell your personal information to third parties for their independent marketing purposes.

3. SMS Communications

If you provide your phone number and check the SMS consent checkbox on our forms (or otherwise expressly opt in), you consent to receive SMS text messages from Wine Country Landscaping.

Transactional SMS (opted in through our transactional consent checkbox) may include:

Appointment confirmations and reminders

Estimate and quote follow-ups

Service updates and job status communications

Customer support responses

Post-service confirmations and review requests

Promotional SMS (opted in through our separate, optional marketing consent checkbox) may include:

Seasonal service offers

Special promotions and discounts

Landscaping tips and educational content

Message Terms:

Message frequency varies based on your relationship with us and the services requested

Message and data rates may apply, per your mobile carrier's plan

You may opt out at any time by replying STOP to any message

For assistance, reply HELP or contact us at (707) 815-0557

Consent to receive SMS messages is not a condition of any purchase or service

SMS consent, phone numbers, and related opt-in data are not shared, sold, or rented to third parties or affiliates for their marketing purposes

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you opt out of SMS messages, you may still receive transactional communications by phone call or email as necessary to conduct any agreed-upon services.

4. Advertising, Analytics, and Tracking Technologies

Wine Country Landscaping uses third-party advertising, analytics, and tracking technologies to understand how visitors interact with our website, measure the effectiveness of our marketing, and deliver relevant advertising to people who may be interested in our services.

Technologies we use include:

Meta Pixel and Meta Conversions API (from Meta Platforms, Inc.) — collects information about your visit to our website, including pages viewed, forms submitted, and general device and browser information. This data is used to measure ad performance and show relevant Wine Country Landscaping advertising on Facebook, Instagram, and other Meta-owned platforms.

Google Analytics and Google Ads Tags (from Google LLC) — collects similar information about your website activity to measure ad performance and show relevant advertising across Google properties and partner websites.

Cookies and similar tracking technologies — small data files stored on your device that help these platforms recognize returning visitors and measure interactions.

Information collected through these technologies may include:

Pages visited on our website and time spent

Forms viewed and submitted (form content itself is only sent through our own systems)

Device type, browser type, and operating system

IP address and general geographic location

Referring website or ad source

Legal basis and purpose:

We use these technologies for our legitimate business interests in advertising, measuring campaign performance, and reaching people who may benefit from our services. We do not use this data to make automated decisions that have legal effects on you.

Third-party data policies:

Information collected by these third-party technologies is also subject to those providers' own privacy policies:

Meta Privacy Policy: https://www.facebook.com/privacy/policy

Google Privacy Policy: https://policies.google.com/privacy

How to opt out of tracking:

You can control or opt out of these tracking technologies through the following methods:

Adjust your browser settings to block or delete cookies

Use the opt-out tools provided by the Network Advertising Initiative (optout.networkadvertising.org) and the Digital Advertising Alliance (optout.aboutads.info)

Adjust your Meta ad preferences at facebook.com/adpreferences

Adjust your Google ad settings at adssettings.google.com

California residents may also exercise rights under the California Consumer Privacy Act (see Section 8 below)

5. How We Share Your Information

We do not sell your personal information. We share your information only in the limited circumstances described below:

Service providers. We share information with trusted third-party service providers who help us operate our business, including:

Customer relationship management (CRM) and email/SMS delivery platforms

Web hosting and website analytics providers

Advertising platforms (as described in Section 4)

Payment processors

Professional advisors (accountants, attorneys, insurance providers)

These service providers are contractually obligated to use your information only for the services they provide to us and to protect it in accordance with applicable law.

Legal compliance and protection. We may share information when we believe in good faith that disclosure is necessary to:

Comply with applicable laws, regulations, court orders, or subpoenas

Enforce our Terms of Service or other agreements

Protect the rights, property, or safety of Wine Country Landscaping, our customers, our employees, or others

Investigate or prevent fraud, security issues, or illegal activity

Business transfers. If Wine Country Landscaping is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any change in ownership or material change in the use of your information.

With your consent. We may share your information for other purposes when you have given us your consent to do so.

SMS opt-in data is never shared. As stated in Section 3 and in the Mobile Information Sharing Statement, SMS consent, phone numbers, and related opt-in data are never shared, sold, or rented to any third party or affiliate for marketing or promotional purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Active customer records: for the duration of our business relationship and for a reasonable period afterward to service any warranty, dispute, or follow-up work

Prospective leads and inquiries: typically up to 3 years from last contact, unless you request earlier deletion

Financial and tax records: for the period required by applicable tax, accounting, and legal requirements (generally 7 years)

Communications records (email, SMS, call logs): typically 2–3 years for customer service and legal purposes

Website analytics data: in accordance with the retention settings of the analytics platforms used (typically 14–26 months)

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include:

Encryption of data transmitted through our website (SSL/TLS)

Access controls and authentication requirements for our CRM and business systems

Regular security reviews of our third-party service providers

Employee training on data handling and privacy

No system of transmission or storage is 100% secure. While we work to protect your personal information, we cannot guarantee absolute security. If we become aware of a data breach that materially affects your personal information, we will notify you and applicable regulators as required by law.

8. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"). These rights include:

Right to Know. You have the right to request that we disclose:

The categories of personal information we have collected about you

The categories of sources from which we collected it

The business or commercial purpose for collecting it

The categories of third parties with whom we share it

The specific pieces of personal information we have collected about you

Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (for example, if we need the information to complete a service you requested, comply with a legal obligation, or defend against legal claims).

Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt Out of Sale or Sharing. You have the right to opt out of the "sale" or "sharing" of your personal information as those terms are defined under CCPA/CPRA. Wine Country Landscaping does not sell your personal information for money. However, some sharing with advertising partners (such as Meta and Google, described in Section 4) may qualify as "sharing" under CCPA/CPRA. You may opt out of this sharing at any time by contacting us as described below or by using the opt-out tools listed in Section 4.

Right to Limit Use of Sensitive Personal Information. To the extent we collect sensitive personal information (which is limited for our business), you have the right to limit its use.

Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different level of service based on your exercise of these rights.

How to exercise your rights. To exercise any of your California privacy rights, contact us at:

Phone: (707) 815-0557

Email: [[email protected]]

We will verify your identity before responding to your request. We will respond to verifiable requests within 45 days as required by law. There is no fee for exercising these rights.

Authorized agents. You may designate an authorized agent to request on your behalf. We will require written authorization and may verify your identity directly.

9. Your Rights (All Users)

Regardless of where you live, you may also:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to legal and business retention requirements

Withdraw consent to any communications you have previously opted in to (including SMS and email marketing)

File a complaint with a data protection authority if you believe your rights have been violated

To exercise any of these rights, contact us using the information in Section 12.

10. Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will delete that information promptly. If you believe we may have collected such information, please contact us immediately.

11. Changes to This Privacy Policy

Wine Country Landscaping may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or for other reasons. When we make changes, we will:

Post the updated policy on this page

Update the "Last Updated" date at the top of the page

Provide additional notice for material changes (such as by email or a prominent notice on our website) when appropriate

Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Wine Country Landscaping Sonoma County, California CSLB License #1101891 Phone: (707) 815-0557 Email: [[email protected] Website: wcllandscaping.com

For California privacy rights requests, please reference "CCPA Request" in your communication so we can process it appropriately.

This Privacy Policy was last updated on July 9, 2026, and is effective as of February 17, 2026.